Shipping policy
Australian Shipping
Enjoy free standard shipping on all Australian orders over $80 (after discounts or vouchers are applied).
For orders under $80, standard shipping is available for $10 AUD.
Orders containing Eco Refill Powders or Samples under $80 qualify for a reduced shipping rate of just $4.90 AUD.
Need your Eco Minerals goodies sooner? Choose express shipping — $16 AUD for orders under $80, or add express for just $6 on orders over $80.
We partner with trusted couriers to ensure your order arrives quickly, safely, and securely.
New Zealand Shipping
Eco Minerals offers affordable shipping to New Zealand. Standard international shipping is $19 AUD on orders under $150, with free shipping on orders over $150 AUD.
International Shipping
Eco Minerals offers worldwide shipping: Standard international shipping is $22 AUD for orders under $150. Enjoy free shipping on orders over $150 AUD.
Other Information for Eco Minerals products within Australia
- ECO minerals endeavor to enhance your online shopping experience by shipping your order for the best shipping rates possible. Parcels are shipped via Australia Post regular, international or express parcel. Not all parcels have tracking. Some parcels, including express do come with basic tracking numbers.
- Orders are dispatched within 24 business hours of receiving payment and customers are notified by email once their order has shipped. In most cases, orders placed by noon will ship the same day.
Delivery times and undelivered parcels:
- In the event that your parcel is not received, our Customer Care team will assist you and where necessary ship out a replacement parcel by tracked courier. Please contact us with the details on our CONTACT page.
- Parcels are packed with care in eco friendly shipping materials.
- Whilst we ship within 24 hours, delivery times are dependent on our carrier, Australia Post. Please select express shipping if you need your product faster and allow 1-2 extra days as we are in a rural area.
